Order Cancellation Policy
At our company, we prioritize meeting our customers’ needs and expectations. To ensure transparency and satisfaction, we have established a clear order cancellation policy.
Order Cancellation Policy
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Cancellation Window:
- To cancel your order, please confirm via Email or Call Support within 24 hours of receiving your order confirmation email.
- If the cancellation request is received after 24 hours but within 48 hours, 35% of the paid amount will be deducted.
- For cancellations requested after 48 hours, 50% of the total amount will be deducted.
- Please note that cancellations are not accepted if requested more than five days after order confirmation.
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Shipped Orders:
- Once an order is shipped, cancellation is not possible. However, you can take advantage of our 30-day easy return policy. Simply ship the product back to our warehouse to receive a full refund.
Your satisfaction is our priority, and we strive to make our policies as customer-friendly as possible.
Contact Information:
Email Support: hello@tomstuffed.com
Business Address:
TOMSTUFFED
447 Broadway 2nd FL #465
New York, NY 10013
United States