Order Cancellation Policy

At our company, we prioritize meeting our customers’ needs and expectations. To ensure transparency and satisfaction, we have established a clear order cancellation policy.

Order Cancellation Policy

• Cancellation Window:
  • To cancel your order, please confirm via Email or Call Support within 24 hours of receiving your order confirmation email.
  • If the cancellation request is received after 24 hours but within 48 hours, 35% of the paid amount will be deducted.
  • For cancellations requested after 48 hours, 50% of the total amount will be deducted.
  • Please note that cancellations are not accepted if requested more than five days after order confirmation.

• Shipped Orders:
  • Once an order is shipped, cancellation is not possible. However, you can take advantage of our 30-day easy return policy. Simply ship the product back to our warehouse to receive a full refund.

Your satisfaction is our priority, and we strive to make our policies as customer-friendly as possible.

Contact Information:

Email Support: hello@tomstuffed.com

Business Address:

TOMSTUFFED
447 Broadway 2nd FL #465
New York, NY 10013
United States